Phishing does not always look sloppy anymore. Attackers use convincing emails, texts, phone calls, fake vendors, cloned voices, and executive pressure to make people act too quickly. This course gives employees the habits that slow those moments down: checking sender details, hovering over links, verifying requests through a separate channel, resisting urgency, reporting suspicious messages, and knowing what to do after a bad click. By the end, learners can spot phishing across channels and help make scams easier to catch.
What you'll learn
- Explain how phishing, smishing, vishing, and social engineering attacks manipulate normal workplace behavior
- Spot the red flags in emails, links, attachments, texts, calls, and urgent financial requests
- Verify impersonation attempts, business email compromise, and AI-driven deepfake requests through trusted channels
- Respond fast after a suspicious click and report phishing attempts in a way that protects the whole organization
Phishing & Social Engineering Defense
How phishing emails imitate trusted senders, why fear and urgency work, and the four checks that stop most attacks.
Five signs that an email deserves a closer look: sender details, forced urgency, odd links, unexpected attachments, and generic language.
How attackers use texts and calls to create pressure, spoof caller ID, steal credentials, and get around normal caution.
Pretexting, baiting, quid pro quo, tailgating, authority pressure, and the pause that stops manipulation.
How fake stories make attackers sound legitimate, from IT calls to delivery scams, and why calling back protects you.
What to do in the first five minutes after a risky click: stop typing, disconnect, document, call IT, and reset credentials.
How CEO fraud, vendor impersonation, and account takeover redirect payments, and which controls make those scams harder.
How AI-made voices and faces imitate trusted people, what can give them away, and why serious requests need a callback.
Why phishing simulations exist, how safe mistakes build better habits, and how practice makes spotting scams feel more automatic.
How regular training, clear process, layered technology, and leadership behavior make phishing harder to land.
Start editing the full course in Pictory
About the teacher
Vikram Chalana
Vikram Chalana is the co-founder and CEO of Pictory. He is an engineer and entrepreneur who previously co-founded Winshuttle, an enterprise software company that grew to 300 employees globally.
At Pictory, Vikram works on making video creation easier for trainers, educators, marketers and business teams who want to turn existing content into clear, useful videos with AI.
