The number of videos you are able to create each month depends upon the total length of the all videos you make and download during that month.

For example with our Premium plan, you can create and download 60 videos, each of which is 20 minutes in length.

You can easily customize the video count & video length as per your needs in-app.

Don't worry, If you need more videos, you can purchase them in-app.

A video project is a set of assets which make up a video - for instance, your script and selection of assets such as video and music clips from our library.

When you select "Generate" from your dashboard, Pictory creates your video from these assets.

You can make tweaks and changes to your video and generate as many versions as you like until you are completely happy and it will still only count as one video project.

Our free trial allows you create 3 video projects so you have ample opportunity to see if Pictory is right for you before upgrading to a paid plan.

You have many options: Try our help portal. Reach out through our virtual assistant on the bottom left corner of the Pictory window. If you still need help, please Email us.

No problem! You can cancel your monthly plan anytime. To cancel your annual plan email us. If you cancel within 15-days, we will refund your entire payment.

Our prices are listed in USD. We accept all major debit and credit cards. We also accept Paypal. If you have any trouble these methods, please contact us and we’ll work out an alternative.

Our payment system uses the latest security technology and is powered by Stripe and Paypal, two of the world’s most reliable payment companies.

Absolutely. We would love to have your non-profit use our software to communicate your mission with your community. Please contact us by email.

No. Your quota is reset on the first of every month.

All the videos you create are yours to keep forever and ever but you must download them from Pictory before you cancel as they are automatically deleted from the platform when you do.

No, Pictory has already licensed our collection of over 3 million visuals and hundreds of music tracks for your use in your videos.

In the beginning, as you are learning the software, it might take you about an hour to create a video, but over time this time will reduce to under 15 minutes. 

Ideal videos are under one minute long; the shorter the better. 

The acceptable types of articles are blogs or news articles published in HTML format. PDF, Word, or Google docs are not currently supported.

French, German, Italian, Spanish, Dutch, Japanese, Korean, Russian, Hindi, Tamil and Telugu - more languages will be added soon.

Currently only English is supported but more languages will be added soon. 

No. Discount codes are valid for the lifetime of the subscription against which they were redeemed. If you cancel your subscription and wish to return, your discount will not longer be valid and you will be charged the full price.